Past event content and recordings are available in the Resource Center for active IARE members.
Internal Care/ Agent Help Desk
Internal support for contact center agents has never been more critical, especially since many agents are working remotely. In this interactive webinar, Travel Contact Center Leaders met to discuss how to provide top-notch internal care for their teams and help them...
IARE Reconnect Conference
IARE Reconnect was uniquely designed to afford attendees ample time to engage with travel industry peers. Topics included employee wellbeing, industry trends, WFM, coaching, technology tools, Work@Home strategies, and more. Peter Greenberg, CBS Travel News editor,...
Road to Recovery Part Two
Our expert panelists reveal optimism for 2022, reflecting briefly on the 2021 travel industry performance, then shifting focus to the future. They shared insights, revenue strategies, digital transformation, and the travel contact center challenges we need to overcome...
Virtual Training Discussion
Travel Contact Center training facilitators and leaders discuss virtual training challenges and successes. Benchmarking with peers on the technical issues that occur during remote training, the impact these have on turnover, the content formats, Instructor-led vs....
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Denise Pullen - Vice President, Training and Innovation
“The IARE organization means connecting with purpose. During every conference I not only gain more knowledge and inspiration to be the best version of myself, I gain lifelong connections.”
Marquitta Bradley, Inside Sales Manager at Kennedy Space Center Visitor Complex, Cocoa, FL
“IARE always has the best team building activities!”
Holly Zoba, Owner, Influencer Sales Training
Connect with us:
PO Box 13511
Scottsdale AZ 85267