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Tackling Technical Issues in Virtual Training

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One of IARE’s primary goals is to create opportunities for travel contact center leaders and staff to benchmark current strategies and brainstorm new ideas. Following the success of IARE’s last roundtable discussion on virtual training in October, it hosted another one on February 16, 2022, with Megan Becker from Hershey Entertainment & Resorts facilitating the open forum discussion. This time, IARE members discussed the challenges and recurring problems they face with virtual training, technology, and turnover rates.  This content is restricted, members can login here
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